thoroughly enjoyed our magnificent room with view to the volcanoes and the staff were really kind. there was a great selection of food for breakfast, it was excellent.

Really nice experience there. The hotel with fashionable and modern rooms, in a modern area, in central historic district. The location was marvellous and favourable, staff was EXTREMELY POLITE. Lots of great food.

The hotel is wonderful and clean. The units are relaxing with great views. The breakfast is satisfactory. The staff is nice. The location is stunning and magnificent. The service is exceptional. Everything is brand-new.

Excellent location near the Federal police station. Great views from the hotel. - Convenient proximity to a shopping center, mall, and various food options. - Relaxing room with a spacious bathroom. - Exceptionally comfortable beds for a good night's sleep.

The staff was amicable and extremely polite. the hotel is located right by the nice Puebla historical center, shopping plaza, and a mall. - the rooms were modern with views of the volcanoes, felt like home.

Convenient location close to the Federal police station 🚔. It is also right next to a shopping mall, making it easy to do some shopping, and near the airport for quick access.

The location was perfect as it was situated at a small shopping center where we could find everything we needed. It was also conveniently close to the major commercial areas, so we had no trouble exploring the city. The staff was incredibly helpful and kind, making our stay even more enjoyable. The amenities provided, such as free toiletries and shoe polisher, were a nice touch and added to the overall comfort of our stay. The room itself was clean and well-maintained, with a cozy bed and a good shower. We also enjoyed the outdoor swimming pool and the sun terrace, perfect for relaxing after a long day of exploring. The wi-fi connection was reliable, and the 24-hour reception ensured that all our needs were met. we highly recommend this hotel for its great location, excellent service, and fantastic facilities.

This place is a hidden gem and exceeded our expectations in every way. We highly recommend it to all travelers seeking a luxury hotel with enhanced comfort and quality services.

We had a fantastic stay at this hotel. The location was perfect, right next to a small shopping center. The staff at the reception were helpful and kind, and the security and parking people were very friendly. We loved the cleanliness of the hotel and the facilities it offered. There were a couple of computers and a printer available for use, which was convenient. The outdoor pool and gym were also great additions. Plus, the price we paid for our stay was very reasonable.

Absolutely nothing.

The rooms were spacious, comfortable, and had an impressive view of the city. Being conveniently located next to a shopping mall added to the overall experience. I also enjoyed the delicious breakfast buffet. I highly recommend this hotel.

Good location, friendly staff, comfortable bed, great food, hot water, nice amenities.

Nothing not to love.

Convenient location near shopping center. Friendly security and parking staff. Comfortable, spacious bed. Free toiletries provided. Good shower and proximity to shops and restaurants. a pleasant stay.

I felt like I got good value for my money and the room was really nice, especially the comfortable and spacious bed. The location was convenient, with a small shopping center nearby, and the staff were friendly and helpful.

The breakfast offerings could be improved with a wider variety of options.

Great location, friendly staff, comfortable bed, good amenities, convenient free toiletries.

There was nothing I didn't like.

Good food and convenient location close to shopping and dining options. appreciated the daily housekeeping service.

The rooms were very basic and lacked any sense of personality or charm. some areas of the hotel showed signs of wear and could use some maintenance.

Great Stay for New Year!

Location was amazing - very close to Central Bus Station and the Historic Center. The hotel was very modern and clean with stylish rooms. The staff was friendly and accommodating. We enjoyed the complementary breakfast and food was really good. The bed was very comfortable and amenities were great!

The noise levels were a bit distracting - we could hear the doors from above very loudly. Also, the valet parking took some time to get our car.